MediumActiveTrending
Medium Risk
50%
Tech Support Scam
Fake virus warnings and cold calls pushing unnecessary services or remote access.
#scams#social-engineering
Threat Overview
Tech support scammers use browser pop-ups, cold calls, and scareware to convince victims to grant remote access or pay for fake fixes.
Attack Behavior
- Full-screen browser lock pop-ups
- Requested remote desktop access
- Pressure to pay via gift cards or crypto
Infection Methods
- Malvertising
- Cold calls claiming to be Microsoft or Apple
- SEO-poisoned support numbers
Symptoms & Indicators
- Persistent virus warnings in browser
- Unknown remote access software installed
- Unauthorized charges
Immediate Mitigation
- Never call numbers on pop-ups
- Hang up on unsolicited support calls
- Uninstall remote access tools
Removal Guidance
- End remote sessions immediately
- Scan for installed RAT tools
- Dispute fraudulent charges
Prevention Methods
- Web protection
- User awareness training
- Block remote access tools on corporate devices
Telemetry Indicators
- Install of AnyDesk, TeamViewer from browser session
- Repeated visits to scareware domains
No. Microsoft and Apple do not make unsolicited support calls about infections on your personal computer.